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Meet APT-1
The only CX model built on Super-Reliable Intelligence. Natural conversation. Verifiable actions. No hallucinations.
BEYOND THE FIRST PASS
General LLMs are evaluated on Pass¹ performance, or getting the answer right once. APT-1 doesn’t just compete on standard benchmarks; it dominates as reliability requirements increase. Enterprise-scale CX demands Pass100 reliability: the same correct response across repeated executions, with zero tolerance for drift or policy compliance deviation. At that standard, the performance gap isn’t incremental—it’s decisive. At Pass100, APT-1 stands alone.
The Science of Certainty
Re-engineered for correctness
General LLMs are built to sound right. APT-1 is built to be right — with an architecture designed for policy adherence and verified execution, not probabilistic outcomes. This is Super-Reliable Intelligence.
Right Data, Right Actions
Validates every parameter against your system schemas before executing any function. No hallucinated account numbers, no fabricated order IDs, only verified data triggers actions.
Strict Policy Adherence
Business rules enforced through architectural constraints, not prompts. Agents physically cannot execute unauthorized actions or deviate from approved workflows.
Confirms Execution, Not Intent
Confirms successful system execution before telling customers an action is complete, eliminating false confirmations entirely.
Zero Guessing
Retrieves facts, doesn't generate them. Grounds responses in real-time information from your systems: account balances, order statuses, policy details.
CX-Based Training
Trained synthetic simulations of complex customer service scenarios with multi-turn logic, policy dependencies, and regulatory requirements.
Architecture-Level Security
Jailbreak protection and threat detection built into the core, stopping malicious requests before they access data or execute actions.
Purpose-built for production
Deploy battle-tested agents
Multi-team authoring without chaos. Business, product, and engineering contribute using tools built for their workflows, while the platform ensures nothing breaks.
Spec
Define the logic, data, and constraints that make your agents unshakable.
Vibe Builder • Studio • SDK
Whether you author outcomes in plain language, a browser-based studio, or a Python SDK, every instruction is distilled into a single deterministic core.
Specialized Agentic Logic
Replace "prompt-and-pray" with structured specifications that enforce business policies directly within the model's decision-making process.
Function Conditions
Specify natural language or code preconditions that must be satisfied before APT-1 is permitted to predict an action, preventing unauthorized API calls.
Sim
Harden your agents with GenAPI™ high-fidelity simulation instead of engineering sub-optimal approximations of the real world.
Generative Virtual Customers
Synthetic customers stress-test agents across all scenarios—from routine requests to unusual edge cases and adversarial inputs—revealing problems before real users do.
GenAPI™ Simulation
Automatically simulate millions of backend API responses to test agent workflows end-to-end without needing live system integrations.
Agentic Evaluation
Automated evaluation scorecards let you identify what needs fixing, highlighting deployment blockers, performance issues, and reliability gaps before customer exposure.
Ship
Operate with full ownership and control—no third-party dependencies.
Agent Defender
Block jailbreaks and malicious requests at the model level. With security enforcement embedded in APT-1's architecture, threats are detected and stopped before accessing your data or systems.
Action Prediction
Guarantee agents do what they say. APT-1's action prediction ensures system calls match conversational responses, eliminating the "says vs. does" gap.
System Debugger
Complete operational visibility. Logs capture every predicted action, blocked request, and policy check, enabling debugging, compliance audits, and incident investigation.
Scale
Maintain independence as you scale with full ownership of infrastructure, data, and intelligence.
VPC & On-Prem Hosting
Run the APT-1 within your perimeter ensuring sensitive data never leaves your infrastructure.
Zero Data Retention
Stateless platform for regulated industries. Customer data is never retained, stored, or used for training.
Performance Telemetry
Monitor CSAT, resolution rates, and outcomes through structured feedback loops, optimizing performance while maintaining deterministic reliability.
OPEN BY DESIGN
Your AI. Your IP. Your choice
Every AI agent wrapper on the market claims to be model-agnostic — then locks your prompts, policies, and business logic inside proprietary orchestration layers. Pick your model, sure. But try to leave.
APT-1 integrates into open, vendor-agnostic frameworks via a standard, stateless API. Every prompt you write, every policy you configure, every workflow you build — it stays with you. Switch models. Switch vendors. You never start from scratch.
Prompt engineering is a depreciating asset. As models get smarter, complex orchestration loses value, and the vendors who built moats around it are selling you something worth less every quarter. We built the best model for transactional CX, and it fits natively into your stack — so you always keep everything you build.
APT-1 integrates into open, vendor-agnostic frameworks via a standard, stateless API. Every prompt you write, every policy you configure, every workflow you build — it stays with you. Switch models. Switch vendors. You never start from scratch.
Prompt engineering is a depreciating asset. As models get smarter, complex orchestration loses value, and the vendors who built moats around it are selling you something worth less every quarter. We built the best model for transactional CX, and it fits natively into your stack — so you always keep everything you build.
SOVEREIGN ARCHITECTURE
Your data, in your environment
Full-stack sovereignty. APT-1 deploys within our SOC 2 Type II compliant cloud or directly in your environment — ensuring your data, your workflows, and your intelligence never leave your control.
DATA PRIVACY
Nothing stored, nothing locked in
Stateless execution means APT-1 never retains your data. Customer records, business rules, and proprietary information are processed for the transaction, then immediately deleted.
DEPLOYMENT FLEXIBILITY
VPC and On-Prem hosting
Deploy in your infrastructure with minimal hardware requirements. APT-1 runs efficiently on standard enterprise GPUs within your VPC or on-premises environment, keeping all data behind your firewall.
Verified Compliance
SOC 2 Type II certified
Continuous compliance monitoring and independent auditing ensure APT-1 meets enterprise standards for security, availability, confidentiality, and processing integrity across every deployment.
Deployment options
Deploy independently or with expert support
Most CX platforms wrap third-party models never designed for customer service. We built our own. You decide how to deploy it — self-serve with full platform access, or alongside our world-class team of AI researchers and engineers who will work directly with you from design through production.
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Build it yourself
Use our end-to-end platform to design, simulate, deploy, and manage your agents — on your timeline, in your environment.
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Build it with us
Work directly with our world-class AI researchers and engineers — the same team that built APT-1 — for hands-on collaboration, technical depth, and dedicated support at every stage.
Model + platform for CX
The full stack for better CX agents
The complete platform for creating reliable CX agents. Build them, prove they work, then run them in production—accuarately, consistently, and at scale..
Build CX agents on your terms
Create, evaluate, and deploy CX agents with an intuitive platform built for speed and ease of use. Use low-code and no-code tools to build quickly, or extend with the SDK—while integrating seamlessly with your core systems, data sources, and operational tools.
Deploy CX with expert support
Work with AI researchers and engineers, not just implementation consultants. Scaled Cognition's team brings deep technical expertise to your deployment, from system design through production optimization.
research-driven authority
Proof behind the platform
We treat AI as a science, not a slogan. Explore our latest model research, enterprise case studies, and deep dives into deterministic architecture and governance.
