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Go Live
Launch with
expert guidance
Our AI researchers and engineers work directly with your team from initial design through production deployment, ensuring agents perform reliably at scale.
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Build independently or with us
Deploy independently or engage our team
Most CX platforms wrap third-party models never designed for customer service. We build intelligence specifically for CX and provide the platform to use it directly.
You can operate entirely independently, or work with our engineers—not sales team—for agent design, validation, and production deployment support.
This integrated approach eliminates translation gaps common in adapted LLM platforms. You get predictable, reliable agents whether working independently or with expert support.
You can operate entirely independently, or work with our engineers—not sales team—for agent design, validation, and production deployment support.
This integrated approach eliminates translation gaps common in adapted LLM platforms. You get predictable, reliable agents whether working independently or with expert support.
DELIVERY & SUPPORT
Accelerate your CX deployment
Move from proof-of-concept to production with optional, hands-on guidance from the team behind the models.
Guided proof-of-concept
Partner with our team to identify high-value use cases, define clear success criteria, and validate agent behavior before scaling.
Collaborative agent design
Work directly with our engineers to architect agent behavior, define policy constraints, and handle edge cases.
Expert-led evaluations
Our team can help validate behavior and policy adherence before deployment, then review performance to ensure continued reliability.
Go-live validation
Our team verifies agents meet enterprise standards for performance, security, compliance, and deterministic reliability.
Ongoing support to scale
Our team can help you scale volume, expand use cases, adapt to new requirements, and manage growing complexity.
Direct access to model builders
No service teams translating between you and engineering. Our AI researchers support you directly, no handoffs required.
Enterprise-grade security
Ready for regulatory scrutiny
Meet stringent regulatory requirements from deployment, with built-in security controls, compliance frameworks, and audit capabilities designed for highly regulated organizations.
SECURITY & COMPLIANCE
SOC 2 Type 2 Compliant
Controls are designed into the platform environment to meet enterprise security requirements from day one.
AUDIT & GOVERNANCE
Fully auditable agent actions
Every agent action is traceable, with clear visibility into what was allowed, blocked, and why.
DEPLOYMENT & DATA CONTROL
Data sovereignty by design
Deploy in your VPC or on-prem, with sensitive data staying inside your environment.
Purpose-built for enterprise CX
Release battle-tested CX agents
Move agents to production safely and quickly with an integrated platform for design, validation, and deployment that preserves deterministic guarantees and enterprise control.
Spec
Define the logic, data, and constraints that make your agents unshakable.
Vibe Builder • Studio • SDK
Whether you author outcomes in plain language, a browser-based studio, or a Python SDK, every instruction is powered by the same deterministic core—APT-1.
Function Conditions
Specify the preconditions that must be satisfied before action is taken, using natural language or code, to prevent unintended behavior.
Specialized Agentic Logic
Replace “prompt-and-pray” with structured specifications that enforce business policies directly within the model’s decision-making process.
Sim
Harden agents with high-fidelity simulation, not live customer interaction.
Generative Virtual Customers
Synthetic customers stress-test agents across all scenarios—from routine requests to unusual edge cases to adversarial inputs—revealing issues before real users do.
GenAPI™
Automatically simulate millions of backend API responses to test agent workflows end-to-end—without requiring live system integrations.
Agentic Evaluation
Automated evaluation scorecards identify what needs fixing, highlighting deployment blockers, performance issues, and reliability gaps before customer exposure.
Ship
Operate with full ownership and control—no third-party dependencies.
Agent Defender
Block jailbreaks and malicious requests at the model level. With security enforcement embedded in APT-1's architecture, threats are detected and stopped before accessing your data or systems.
Action Prediction
Guarantee agents do what they say. APT-1's action prediction ensures system calls match conversational responses, eliminating the "says vs. does" gap.
System Debugger
Complete operational visibility. Logs capture every predicted action, blocked request, and policy check, enabling debugging, compliance audits, and incident investigation.
Scale
Maintain independence as you scale with full ownership of infrastructure, data, and intelligence.
VPC & On-Prem Hosting
Run the APT-1 within your perimeter, ensuring sensitive data never leaves your infrastructure.
Zero Data Retention
Stateless platform for regulated industries. Customer data is never retained, stored, or used for training.
Performance Telemetry
Monitor CSAT, resolution rates, and outcomes through structured feedback loops, optimizing performance while maintaining deterministic reliability.
Model + platform for CX
The full stack for better CX agents
The complete platform for creating reliable CX agents. Build them, prove they work, then run them in production—accuarately, consistently, and at scale..
The CX model you can trust
Customer service requires deterministic reliability. APT-1 is the only intelligence purpose-built to answer accurately, execute correctly, and maintain consistency—without hallucinations or policy drift.
Build CX agents on your terms
Create, evaluate, and deploy CX agents using a platform that integrates with your core business systems, data sources, and operational tools.
research-driven authority
Proof behind the platform
We treat AI as a science, not a slogan. Explore our latest model research, enterprise case studies, and deep dives into deterministic architecture and governance.
