Scaled Cognition is an AI company building the world's most reliable agentic AI for enterprise customer experience. Our flagship model, APT-1 (Agentic Pretrained Transformer), is purpose-built to take actions — not just converse — with the determinism and compliance that regulated industries demand. APT-1 is the only frontier model for CX that eliminates hallucinations.
We work with leading global enterprises and CX leaders like Genesys, the leader in CX orchestration, and are backed by Khosla Ventures. Our fast-growing team is comprised of researchers and engineers from Microsoft, Google, the Allen Institute for AI, UC Berkeley, CMU, Stanford, and MIT.
Genesys Shifts Enterprise CX Strategy From LLMs to Large Action Models
Forbes covers our CEO Dan Roth on how APT-1 is designed for verifiable execution, not just fluent conversation — and our partnership with Genesys to bring reliable agentic CX to the world's leading enterprises.
How Genesys & Scaled Cognition Are Shaping the Future of Agentic Orchestration
The official partnership announcement — how APT-1 integrates into Genesys Cloud to enable fully autonomous customer journeys at enterprise scale.
Introducing APT-1: Leading Agentic Benchmarks
The full story behind APT-1, our modeling approach, and benchmark results setting a new state-of-the-art for agentic workflows.
Prompt Trees: Training-time Prefix Caching
Our research team's NeurIPS contribution — a novel method for encoding shared prefixes in transformer training, achieving over 70x speedup on realistic agentic training data.
Agentic AI Systems in Everyday Finance
CTO Dan Klein at the FinRegLab AI Symposium — a candid look at how we think about building reliable AI for regulated industries. A great window into our philosophy and approach.
Serial entrepreneur who founded three companies all acquired by public companies — Voice Signal Technologies (Nuance), Shaser BioScience (Spectrum Brands), and Semantic Machines (Microsoft). At Microsoft, he served as Corporate Vice President of Conversational AI for five years before co-founding Scaled Cognition.
Professor of AI at UC Berkeley and one of the world's best-known NLP researchers. His Berkeley NLP Group alumni now run teams at Google, Microsoft, OpenAI, and elsewhere. Previously co-founded Semantic Machines (acquired by Microsoft, where he was appointed Technical Fellow for AI) and Adap.tv (acquired by AOL).
Backed by Khosla Ventures
Vinod Khosla is on our board and has been vocal about why Scaled Cognition's approach — designing for zero hallucinations from the ground up — is fundamentally different from trying to patch reliability into existing LLMs after the fact.
Watch Vinod discuss Scaled CognitionWe're hiring exceptional people.
We're a fast-growing company, hiring multiple roles across engineering, research, product, and go-to-market as demand accelerates. Our platform is already used by some of the world's leading brands and BPOs to power high-volume customer interactions.