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14 Mar 26
In a recent episode of the Tech Talks Daily podcast, Genesys SVP and General Manager of Product Management Mike Salgado sat down with host Neil C. Hughes to discuss the launch of what Genesys describes as the industry's first agentic virtual agent, built on large action models. During the conversation, Salgado highlighted Genesys's partnership with Scaled Cognition and the integration of the APT-1. One model as a key piece of making autonomous action safe and enterprise-ready.
