Conversational AI
You Can Trust
The only AI platform purpose-built for customer experience, guaranteed to eliminate hallucinations, enforce policy, and deliver scalable outcomes from day one.
Don’t Manage Errors. Eliminate Them.
Unlike CX agents built on general-purpose LLMs, Scaled Cognition’s APT-1 is purpose-built for customer experience, reinforced by real actions, and designed to deliver consistent, policy-aligned outcomes.
Not a Wrapper
Wrappers inherit errors, latency, and cost from other LLMs. APT-1 eliminates those risks with a model designed end-to-end for CX.
Purpose-Built for CX
Trained on customer interactions and workflows, not generic web text, so agents understand and resolve complex service scenarios out of the box.
Guaranteed by Design
Where others predict the “next best word,” APT-1 enforces business logic and policies directly, eliminating hallucinations and guaranteeing consistent outcomes.
Pioneers in AI
Scaled Cognition was founded by serial AI entrepreneurs Dan Roth and UC Berkeley AI Professor Dan Klein, and backed by Vinod Khosla of Khosla Ventures. Our world class team of researchers and engineers have extensive experience building state-of-the-art agentic systems at scale.
Meet APT-1
Where Other Models Fail, APT-1 Delivers
Developed by our model lab and #1 on agentic benchmarks, APT-1 guarantees correct API orchestration, eliminates hallucinations, and delivers consistent CX at scale. This next-generation model is designed to integrate seamlessly into existing systems, providing unparalleled performance and reliability for critical business operations.
Use Cases
APT-1 powers real-world customer experience at scale—resolving issues end-to-end, enforcing policy automatically, and adapting to the unique demands of every industry. Enterprises deploy APT-1 to achieve higher containment, faster resolution times, and lower cost, without compromising accuracy or security.
First robust AGENTIC MODEL for:
Build Agents with Ease
Built on APT-1, our agents don’t just converse, they complete tasks, resolve issues, and verify outcomes before confirming.
Enterprises can define behavior in natural language, enforce rules with built-in safeguards, and validate performance in advance with GenAPI™ simulation.
Stateless, SOC-2 compliant, and omnichannel-ready, APT-1 deploys anywhere—from fully hosted to VPC or on-prem—delivering accuracy, security, and scale without compromise
You can get started building your first APT-based agent right now, and typically can have your first agent live in under an hour.